Privacy Policy

1. Data We Collect

When you place an order with AudiRadioCodes.co.uk, we collect the following information:

• Your email address (for code delivery and order confirmation)
• Your radio serial number and selected radio model (to process your code)
• Payment details (processed securely by Stripe — we do not store card numbers)
• IP address and browser data (for fraud prevention and site security)

2. How We Use Your Data

Your data is used solely for:

• Processing and delivering your radio unlock code
• Sending order confirmations and support communications
• Preventing fraud and resolving payment disputes
• Improving our service and website performance

We do not sell, rent or share your personal data with third parties for marketing purposes.

3. Legal Basis

We process your personal data under the lawful basis of contract (to fulfil your order) and legitimate interest (fraud prevention and service improvement), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

4. Data Retention

We retain order records (serial number, email, code and payment reference) for a period of six years for accounting and tax purposes, after which they are securely deleted. You may request deletion of your personal data at any time, subject to our legal obligations.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)
• Object to processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO)

6. Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings. We do not use cookies for targeted advertising.

7. Payment Processing

All payments are processed by Stripe, a PCI-DSS compliant payment processor. Stripe handles your card details securely and we never see or store your full card number. See Stripe's Privacy Policy for details. Stripe's Privacy Policy.

8. Contact